Elevate your career with Berkshire Hathaway Specialty Insurance as the Claims Production Services Engineering Manager in Toronto. Lead a global team ensuring operational excellence in our Claims technology ecosystem.

As a strategic leader at BHSI, you will oversee the stability and availability of our core Duck Creek Claims platform, vital for our operations across North America, Europe, Asia, and Australasia. This pivotal role demands solid leadership, technical knowledge, and the ability to drive accountability throughout the organization while collaborating closely with various business units.

Key Responsibilities:
• Lead and mentor a global Production Services team
• Foster a culture of continuous improvement and accountability
• Coordinate leadership during high-severity incidents




• Collaborate with cross-functional teams to enhance stability
• Oversee Incident, Problem, and Change Management practices

Requirements:
• 8-12+ years in production support, 5+ years in leadership
• Proficient in regulated environments like financial services
• Strong understanding of operational monitoring tools
• Exceptional communication skills with senior executives
• Proven track record managing global teams

Utilize your expertise in Duck Creek Claims to ensure system performance and reliability at BHSI.
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📌 Claims Production Services Engineering Manager (Ontario)
🏢 Berkshire Hathaway Spec Ins
📍 Ontario