Elevate your career as a Compliance Officer with the CCTS, focusing on complaint resolution in telecommunications. This permanent full-time role demands exceptional attention to detail and analytical skills.

In this position, you will administer CCTS's Compliance Program under the guidance of the Regulatory and Compliance Manager. You'll monitor obligations and ensure compliance with the Procedural Code governing complaint resolution while maintaining open communication lines with service providers. Your role is vital for fostering fair practices in the telecommunications industry.

Key Responsibilities:
• Enforce compliance with procedural codes
• Support Participating Service Providers with inquiries
• Audit compliance activities regularly
• Maintain accurate records and reports
• Communicate effectively in both English and French

Requirements:
• At least 3 years in compliance-related work
• Post-secondary education in relevant fields
• Advanced skills in MS Office applications
• Excellent judgment and qualified demeanor
• Bilingual communication abilities are a plus

Drive compliance initiatives and promote fairness for all consumers at CCTS.
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📌 CCTS Compliance Officer Position (Quebec City)
🏢 Commission for Complaints for Telecom-television Services (CCTS-CPRST)
📍 Quebec City