Make an impact in patient care with Shoppers Drug Mart located in Mississauga, Ontario. In this full-time Patient Care Specialist role, your focus will be on delivering exceptional support to patients.

As a Patient Care Specialist, you will navigate the complexities of patient support programs with empathy and professionalism. Your role is vital in fostering positive experiences for patients by managing their support journey. You will collaborate with healthcare professionals to ensure comprehensive service delivery, leveraging your knowledge of reimbursement processes throughout the process.

Key Responsibilities:
• Manage comprehensive patient support and advocacy
• Initiate welcome calls to onboard patients
• Educate patients about program perks




• Maintain up-to-date knowledge on reimbursement
• Collaborate with healthcare teams to resolve concerns

Requirements:
• College diploma or university education is essential
• 2-3 years of relevant healthcare industry experience
• Customer service background in call center roles
• Strong communication skills both written and verbal
• Ability to work flexible hours and overtime as needed

Utilize your skills to support patients as a Patient Care Specialist at Shoppers Drug Mart and nourish your career growth.
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📌 Full-Time Patient Care Specialist at Shoppers (Ontario)
🏢 Shoppers Drug Mart
📍 Ontario