Les membres de notre équipe sont au cœur de tout ce que nous faisons. Chez Cencora, nous sommes unis dans notre responsabilité de créer des avenirs plus sains, et chaque personne ici est essentielle pour que nous puissions atteindre cet objectif. Si vous souhaitez faire la différence au cœur de la santé, rejoignez notre entreprise innovante et aidez-nous à améliorer la vie des personnes et des animaux partout dans le monde.
Under the general direction of the Senior National Training Manager and the Program Director, the Senior Regional Training Manager is responsible for managing all aspects of the Training functions across the country. The Senior Regional Training Manager will lead regional as well as some national training activities. Additionally, they will be an expert in private and regional government payer policies and ensure that the field team acquire the necessary skills to assist physicians and patients in securing insurance coverage. The Senior Regional Training Manager works closely with the Senior National Training Manager and District Managers (DMs) in assessing the skill level of the field team, conducting Needs Analyses and developing and implementing in-house and virtual training programs aimed at enhancing the skill set of the field team. The Senior Regional Training Manager conducts routine field visits and provides ongoing training and coaching for the field team on a need basis.
PRIMARY DUTIES AND RESPONSIBILITIES: Act as lead for training team when Senior National Training Manager is not available
Coach new trainers as needed
Train and motivate field based teams
Develop skill sets of field based teams
Spend a significant proportion of time in the field with field based teams
Develop and implement training programs for field based teams, both new and experienced
Lead and participate in updating of training manuals and production of new manuals
Implement and follow-up on training programs
Prepare and give the basic training courses
Participate in the training of the teams in the field and submit an evaluation of their training needs and performance to their respective District Managers
Develop training workshops and act as facilitator during the National/Regional meetings
Review, assess and recommend new training techniques (by reading and participating to courses, seminars and conventions for Trainers)
Review the participant evaluations following training programs and workshops to bring the necessary changes in order to improve their content and methodology
Coach and provide feedback to speakers and trainers
Provide District Managers with a detailed evaluation of participants performance during training sessions
Utilize systems (CRM, Reports) to monitor, train and coach field based teams
Ensure that the training material, product manuals and content of the training programs are up-to-date
Meet the annual training plan objectives
Assess and update the training procedures,



techniques and methods to ensure a continuous improvement of the training quality and efficacy and provide our internal customers with an excellent training program
EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Requires minimum of five (5) years broad knowledge and training in the fields of business administration, sales, marketing, or similar vocations
Background in healthcare or pharmaceutical settings
Normally requires a minimum of at least two (2) years as a trainer in a patient support program
Proficiency in face-to-face and telephone customer service skills
Knowledge of private and public reimbursement structure, systems, and processes
Experience with reimbursement billing, special access, appeals process and conducting field-based reimbursement support and consultation
Proficiency in training all field roles (FCM, PCS, WCM)
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: A Bachelor’s degree program and an equivalent combination of experience and education are required.
Strong coaching and training skills.
Robust analytical skills including interpretation of regulation and legislation.
Demonstrated teamwork abilities and customer service skills.
Ability to make decisions using sound judgment.
Ability to work autonomously.
Strong organizational skills, creative problem solving and results oriented.
Superior verbal and written communication skills as well as superior presentation skills
Expert knowledge of Reimbursement, Case Management and Customer interface.
Strong interpersonal skills
Proven track record in leadership
Excellent client management experience
Proficient with computers and systems
Excellent knowledge of Microsoft Office
Ability to manage multiple tasks
Ability to stay abreast of developments in health care, provincial and private payer markets
Strong industry and company business knowledge
Nursing background is an asset
General knowledge and application of Adult Learning Principles and conduct of Needs Analysis in developing Training programs
Hold and maintain a valid, non-expired, unrestricted driver’s license
BENEFITS AND COMPENSATION: Nous offrons une rémunération, des avantages et des ressources qui favorisent une culture hautement inclusive et soutiennent la capacité des membres de notre équipe à vivre avec un objectif chaque jour.
En plus des offres traditionnelles telles que les soins médicaux, dentaires et de la vue, nous fournissons également une gamme complète d'avantages qui se concentrent sur les aspects physiques, émotionnels, financiers et sociaux du bien-être.




Cela comprend le soutien aux familles qui travaillent, qui peut inclure la prise en charge des personnes dépendantes, l'aide à l'adoption, la couverture de l'infertilité, le soutien à la constitution d'une famille, les solutions de santé comportementale, le congé parental rémunéré et le congé rémunéré pour les aidants.
Pour encourager votre développement personnel, nous offrons également une variété de programmes de formation, des ressources de développement professionnel et des opportunités de participer à des programmes de mentorat, à des groupes de ressources pour les employés, à des activités de bénévolat et bien plus encore.
Temps Plein.
Cencora s'engage à offrir l'égalité des chances en matière d'emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité sexuelle, d'information génétique, d'origine nationale, d'âge, de handicap, de statut de vétéran ou d'appartenance à toute autre classe protégée par la loi fédérale, nationale ou locale.
Le succès continu de l'entreprise dépend de l'utilisation complète et efficace de personnes qualifiées.
Par conséquent, le harcèlement est interdit et toutes les questions liées au recrutement, à la formation, à la rémunération, aux avantages, aux promotions et aux transferts respectent les principes d'égalité des chances et sont non discriminatoires.
Cencora s'engage à fournir des aménagements raisonnables aux personnes handicapées au cours du processus d'embauche, conformément aux exigences légales.
Si vous souhaitez demander un aménagement dans le cadre de votre recherche d'emploi, veuillez appeler le (phone hidden) ou envoyer un courriel à [email protected].
Nous déterminerons les aménagements à apporter en fonction de chaque demande.
Les messages et les courriels concernant autre chose que des demandes d'adaptation ne seront pas retournés.
Cencora s'engage à mettre en place des pratiques d'emploi équitables et accessibles.
Sur demande, Cencora aménagera les personnes handicapées pendant le processus de recrutement, d'évaluation et d'embauche, et pendant l'emploi.
Salary Range* 81,428 - 131,428 CAD
This posting is intended to fill an existing vacancy for our Regional Training Manager - 12 months contract role.
Affiliated Companies: Affiliated Companies: Innomar Strategies
Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

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📌 Regional Training Manager - 12 months contract (Manitoba)
🏢 MWI Buying Group
📍 Manitoba