Elevate customer outcomes with BMO as the Credit Card Insurance Portfolio Manager. You'll be responsible for managing and optimizing the credit card insurance portfolio, ensuring compliance while enhancing operational effectiveness.

This role involves leveraging data and industry insights to improve product performance. As the lead manager, you’ll coordinate with cross-functional teams and third-party partners, overseeing relationship management and driving continuous improvement initiatives directed at customer satisfaction and adherence to regulatory standards.

Key Responsibilities:
• Manage day-to-day insurance product governance and performance
• Analyze portfolio data for potential enhancements
• Collaborate with partners for optimal service delivery




• Direct customer communication strategies and compliance oversight
• Monitor regulatory changes affecting the portfolio

Requirements:
• Minimum 3-5 years in product management within finance
• Experience in customer-facing product delivery
• Solid understanding of risk management and compliance
• Excellent analytical and communication skills
• Proven ability to execute multiple initiatives simultaneously

Enhance BMO's credit card insurance offerings and drive effective governance for superior customer experiences.
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📌 Credit Card Insurance Portfolio Manager at BMO (Ontario)
🏢 BMO
📍 Ontario