This range is provided by The MRG Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$22.00/hr - CA$25.00/hrThe MRG GroupWho we are:MRG is Canada’s largest independent concert promoter and live entertainment venue operator. We produce over 1000 events annually across 9 owned and operated venues and have produced concerts hosted in clubs and arenas domestically, as well as Europe and Asia-Pacific. Our diverse portfolio includes leading hospitality businesses, record labels, experiential venues like Par Tee Putt and Dublin Calling, as well as AdmitOne, the fastest-growing multi-product ticketing platform in North America. We are at the forefront of the experience economy.Who you are:Reporting directly to the National Head of Sales and Events, the Reservations Coordinator is an on-site role focused on providing exceptional service to our guests. This position involves handling incoming calls and emails, managing reservations, and promoting our offerings to maximize revenue. Additionally, the role includes hosting duties, collaborating with the team to ensure Positive Shareable Experiences for all our guests.Fine Print:Manage inquiries about our regional venues and offerings via both inbound phone and emailEnsures a timely and productive response to general inquiries receivedAligns with guests on reservation details, pricing and packagesAssist with the booking and planning of group table reservationsCollects payment for reservations and packages, changing reservation details according to guest requests as neededMaintains contact lists and relationships and assist in qualifying leads,



entering bookings into internal software and directing to the appropriate sales managerIdentifies and communicates corporate and event sales opportunitiesCoordinates with venue leadership teams to ensure effective management of daily reservations and optimization of booking opportunitiesAssists host team to manage restaurant reservations, including assisting the host team on the floor as requiredSupports the Operations Team and Sales Managers in building a successful client eventWorks with Operations Team to deliver on the positive shareable experience we strive to provide to our guestsAligns and supports the Sales Team and Regional Operations Team on strategiesMaintains property calendar for internal and relevant external eventsLiaison for the Operations and Sales management teams, communicating with each group regularlyRemains current on local eventsProvides insightful feedback to management on ways to maximize revenue and new opportunities to maximize revenueAssists with the coordination of projects, reports and plans. Leads projects and/or tasks as assignedWe are looking for someone with:Minimum 1 year experience in a similar customer facing roleExcellent written and verbal communication skillsProblem solving and analytical abilitiesTeam player with strong initiativeAbility to balance multiple projects and guest requests at onceExceptional accuracy and attention to detailProject management, multi-tasking, and time managementAbility to work well with a team or individuallyProficiency with Reservations System (7Rooms), Catering & Event Systems (Triple Seat), POS (Square), Google Suite and CRM experience considered an assetWhat’s In It For You?A competitive hourly rateParticipation in the MRG Travel Ambassador ProgramOpportunities for professional growth in a dynamic, industry-leading organizationA collaborative,



innovative culture that celebrates creativity and new ideasEmployee discounts & access to unique experiences across The MRG Group’s portfolio of events, venues, and hospitality propertiesOther things you need to know:The MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply.If you require accommodation during the recruitment process, please contact [email protected] you for your interest in MRG. Given the anticipated interest in this role, only those selected for an interview will be contacted.Seniority levelSeniority level Entry levelEmployment typeEmployment type Full-timeJob functionJob function Marketing, Sales, and Business DevelopmentIndustries Entertainment Providers, Hospitality, and Events ServicesReferrals increase your chances of interviewing at The MRG Group by 2xGet notified about new Reservations Coordinator jobs inVancouver, British Columbia, Canada .Delta, British Columbia, Canada 23 hours agoOperations Assistant (Front Desk Reception)Burnaby, British Columbia, Canada CA$20.19-CA$20.19 1 month agoFront of House (Receptionist) - Expression of InterestSurrey, British Columbia, Canada CA$48,000.00-CA$55,000.00 1 day agoClient Care Specialist / Reception - Lincoln Animal HospitalCoquitlam, British Columbia, Canada 3 weeks agoSurrey, British Columbia, Canada 11 months agoBurnaby, British Columbia, Canada 3 weeks agoSurrey, British Columbia, Canada 9 hours agoWalnut Grove, British Columbia, Canada 4 days agoSurrey, British Columbia, Canada 1 month agoSurrey, British Columbia, Canada 1 month agoVeterinary Reception, Client Care, Yaletown Animal HospitalSurrey, British Columbia, Canada 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

📌 Reservations Coordinator - C$22 - C$25 An Hour (Winnipeg)
🏢 The MRG Group
📍 Winnipeg