Hardware Product ManagerThe role is to own and evolve the hospitality or retail hardware portfolio and end-to-end merchant experience, ensuring reliable product performance and profitable launches across regions.What you’ll be responsible forOwn the hospitality or retail hardware portfolio end-to-end: what we sell, where we sell it, and how it evolves over time (launch → scale → lifecycle management → deprecation).Define and land a multi‑quarter roadmap aligned to the broader Hardware strategy, manage dependencies, and drive delivery to measurable outcomes.Lead new initiatives through the full lifecycle: discovery → PRDs/requirements → vendor selection → validation/testing → launch → iteration and in-field support.Spend time with merchants (owners/managers/staff) to uncover workflow friction and translate insights into roadmap priorities.Drive supplier accountability across feature set, quality, cost, and lead times, using field signals (RMAs/tickets) to close the loop on corrective actions.Lead by influencing teams across Product, Design, Hardware Ops, Support, GTM, Finance, and Legal to execute launches cleanly and improve portfolio profitability.What you’ll be bringing to the team5+ years as a Product Manager in a hardware or hardware‑enabled SaaS environment (devices/peripherals/accessories), with at least 1–2 launches shipped end‑to‑end.Demonstrated ownership of the full hardware lifecycle: discovery → requirements → selection → testing → launch → iteration → deprecation.Direct experience with hospitality workflows: payments, POS, mobile POS, kitchen display systems, kiosk, networking.Cross‑functional leadership across Product, Design, Ops/Supply Chain, Support, GTM.Who you areExtreme ownership: the ability to work autonomously, take initiative, and assume responsibility when “grey” areas are present.Product sense:



the ability to use merchant empathy and engagement to gain insights that convert into an impactful product spec.Data‑driven decision making (unit economics, cohort analysis).Excellent communicator, ensuring all stakeholders remain updated without prompting.Bias for measurable outcomes.Practical understanding of hardware constraints (manufacturing, reliability, packaging, compliance).Strength to challenge the status quo.What’s in it for you?Lots of autonomy, flexible work culture, and the option of fully work from home.Genuine career opportunities in a company that’s creating recent jobs every day.Opportunity to make a difference; help merchants grow their businesses and be more successful by creating or improving products and addressing customer feedback.Work in a team big enough for growth but lean enough to make a real impact.Development of very high traffic products, used at the global scale.Opportunities to learn and expand your skill set.Become a valued part of the diverse and inclusive Lightspeed family.BenefitsLightspeed equity scheme.Versatile paid time off policy.Extended healthcare benefits.Health and wellness benefit of $500 per year.Paid leave and assistance for new parents.Mental health online platform and counseling & coaching services.Volunteer day.CompensationWe reasonably expect the total compensation for this position to be in the range of CAD 120–145 k, based on skill set, qualifications, experience, and market data. Lightspeed also provides a variety of employee benefits including medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top‑up, and paid time off.Equal Opportunity EmployerLightspeed is a proud equal‑opportunity employer and is committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.#J-18808-Ljbffr

📌 Hardware Product Manager - C$120,000 - C$145,000 A Year - Remote (Winnipeg)
🏢 Lightspeed
📍 Winnipeg