Transform guest interactions as the Guest Experience Manager with Pursuit, situated at the iconic Golden Skybridge. Inspire a culture of adventure and wonder through engaging service delivery.

You will be at the forefront of ensuring guest satisfaction while leading arrivals, ticketing, and interpretive teams. Your leadership will define the standard for memorable experiences and support the team in achieving Pursuit’s vision and mission. Effective financial management and clear communication among all staff and partners will be key to this role.

Key Responsibilities:
• Define and implement guest experience strategies
• Lead ticketing and guest services with enthusiasm
• Oversee cleanliness and effective operations
• Anticipate needs to provide world-class service
• Hire, coach, and develop team supervisors

Requirements:
• Solid leadership with vision-oriented skills
• Experience in mentorship and team development
• Financial management knowledge preferred
• Proficient in Microsoft Office tools
• Undergo a required criminal record check

Shape remarkable adventures through your leadership in guest experience management at Pursuit.
#J-18808-Ljbffr

📌 Leading Guest Experience at Pursuit (British Columbia)
🏢 Canada West Ski Areas Association
📍 British Columbia