Join our team as the Lead Manager for Customer Solutions Engineering, where your leadership will enhance our clients’ digital experiences. Drive success through strategic technical management of key accounts.

We are looking for an exceptional leader to guide our Customer Solutions Engineering team. In this role, you'll be responsible for nurturing customer relationships and developing operational strategies that promote client growth and satisfaction. Close collaboration with various internal teams will be essential to ensure optimal service delivery.

Key Responsibilities:
• Lead engineers in ensuring customer success and technical support
• Establish strategic goals for Customer Solutions Engineering
• Engage with key stakeholders in Sales and Product




• Address customer escalations and opportunities proactively
• Create and enhance workflows and processes for efficiency

Requirements:
• 8+ years in Sales Engineering or Technical Management
• 2+ years of leadership experience
• Demonstrated success in managing client relationships
• Robust detail-oriented communication skills
• Expertise in cloud and internet architecture

Make a significant impact by leading the Customer Solutions Engineering team to foster client success.
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📌 Lead Customer Solutions Engineering Manager (Nova Scotia)
🏢 United States Digital Space
📍 Nova Scotia