Join Prollenium Medical Technologies as a Bilingual Customer Support Agent in Richmond Hill. This hybrid role offers an exciting opportunity to assist clients in both English and French while managing a variety of inquiries and orders.

In this position, you will be instrumental in delivering exceptional service as a Bilingual Customer Service Representative. Your role will involve processing customer orders, addressing account inquiries, and ensuring accurate record-keeping. Candidates should have prior experience in healthcare or a similar industry and possess strong communication skills in both languages.

Key Responsibilities:
• Provide bilingual support via phone and email
• Efficiently process customer orders and returns




• Address inquiries concerning billing and accounts
• Set up recent customer accounts and verify details
• Collaborate with internal teams to resolve issues

Requirements:
• 2-3 years in a customer service role
• Fluent in English and French, both spoken and written
• High School Diploma required, College preferred
• Experience with order management systems
• Excellent organization and problem-solving skills

Bring your expertise to Prollenium and enhance the customer experience!
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📌 Prollenium Bilingual Customer Support Agent (Ontario)
🏢 Prollenium Medical Technologies
📍 Ontario