Enhance customer satisfaction as a Customer Experience Lead while nurturing a skilled fashion team. Drive sales excellence and provide unparalleled shopping experiences for all.

This role as a Team Leader emphasizes your passion for fashion and outstanding customer service. You will train the sales team on key trends and service practices, while continuously monitoring sales objectives to guide store performance. Daily operational tasks, including price adjustments and store upkeep, are part of your responsibilities, along with opening and closing the store.

Key Responsibilities:
• Build personalized wardrobe experiences for customers
• Develop training in customer service and product knowledge
• Track sales targets and implement necessary actions




• Execute daily store tasks including pricing changes
• Open and close the store according to schedule

Requirements:
• Passionate about fashion and enriching customer experiences
• Experience leading or training sales teams
• Excellent selling and customer service skills
• Supportive of growth opportunities and work-life balance
• Dedication to maintaining store cleanliness

Utilize your leadership and customer service skills to create exceptional shopping journeys.
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📌 Customer Service Team Leader Role (Quebec City)
🏢 Melanie Lyne
📍 Quebec City