At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely–helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary When stationed at a main terminal, the Manager, Mechanical Car is responsible for leading all mechanical operations on a day to day basis, including inspection, maintenance, and repair of freight cars and to ensure the on-time performance of trains and delivery of freight cars to meet customer requirements. This Manager may also oversee a team of supervisors stationed at remote locations (line points) and spearhead the maintenance, inspection and repair of railcars and locomotives when required outside of a main terminal (line points).Ultimately, by monitoring, supervising, and correcting the performance of both supervisory and unionized employees in a 24-7 operation, the role is crucial in ensuring the on-time performance of trains, and thus, CN’s commitment to customers.
Main Responsibilities Safety Orientation, Compliance and Implementation Oversee the overall application of safety processes and procedures
Validate the completion of Front Line Supervisors efficiency testing and quality audits
Conduct and follow up on accident and injury investigations and corrective action
Build safety compliance and improve safety results through a team of supervisors and unionized employees via regular efficiency testing and safety walkabouts
Provide positive and constructive feedback as well as coaching to employees
Lead the on-boarding and training activities of new employees
Develop and revise standard operational and working practices and observe workers to ensure compliance with standards
Monitor and direct the safe inspection and repair of railcars
Coach Shift Supervisors on safe and productive work procedures and validate general employee understanding
Respond to a dangerous good incident and leak in a yard.Liaise with Dangerous Goods Officer to ensure employee and public well-being is upheld
Ensure processes and point person are in place to audit and ensure compliance requirements are met (American Association of Railroads (AAR) inspections, chain inspections, qualification recertification, equipment)
Ensure an active involvement in Joint Health and Safety Committee (JHSC) as well as ensuring subsequent follow-up
Ensure an active Involvement in Apprentice Committee Workplace Location Joint Apprentice Committee (WLJAC)
Problem Solving and Decision Making Lead budgets, workforce productivity and manpower within CN policy
Review production and operation reports and resolve operations and maintenance problems to ensure minimum costs and operational delays
Oversee wrecking response to yard and line outages, working with Transportation and Engineering and direct reports to efficiently restore service to the operation
Use CN’s data to analyze car inspection and repair productivity. Establish actions to improve fleet reliability as well as efficient inspection and repair processes
Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency to respond to issues as they may arise
Planning andOrganizingWorkload Ensure the cohesiveness and execution of mechanical activities across the zone
Establish effective strategies and metrics to measure,



control and improve freight-car reliability and availability for internal and external customers safely, and within budget constraints
Create and maintain supervisory and unionized schedules to ensure adequate staffing
Ensure the timely processing of inbound ant outbound car inspections
Direct and coordinate through subordinate supervisory personnel applying knowledge of production methods, processes, terminal layout and mechanical maintenance
Monitor inbound trains for freight cars requiring maintenance or repairs and coordinate with Transportation to ensure cars are repaired in proper sequence and order, requiring effective delegation and planning to front-line staff
Control car repair on the train or on the Repair in Place (RIP) track and in the shop
Drive freight car fleet reliability as measured by bad order status, percentage of cars available and initial terminal delay
Ensure overall utilization is maximized, as measured by productivity, attendance and labour costs
Validate proper inventory levels based on consumption
General Leadership and Supervision of both Union & Non-Union Workforce Build and lead an effective, high performing team in a unionized setting
Lead, plan, and control the overall repair/maintenance of freight equipment as well as purchasing
Direct and develop a group of supervisors and ensure efficient deployment of people and assets
Ensure team unity amongst supervisory and unionized workforces while adhering to all provisions of the collective agreement and ensure effective labour and union relations
Oversee Mechanical Supervisors and ensure mechanical work is performed within CN, Federal Railroad Association, Transport Canada, and AAR standards
Direct the supervision of hourly employees and ensure mechanical work is performed in accordance with the collective bargaining agreement
Manage day-to-day issues, along with hourly performance issues including conducting investigations, recommending appropriate steps to correct performance issues and responding to grievances
Lead the onboarding and training activities of new employees
Formalize work activity processes and coordinate changes and enhancements with staff and Transportation Department peers
Develop and implement action plans and goals for supervisory staff and monitor development to ensure continued improvement
Communicate company goals and policies to create clear understanding of direction and expectations
Oversee Employee Performance Scorecard (EPS) process for front-line supervisors:evaluate supervisor performance and review performance expectations, actual and overall performance ratings for reports. Have EPS accountability for front-line supervisors and ensure completion
Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching
Working Conditions The incumbent may be required to work on varying shifts for the operations that run 24 hours per day, 7 days a week including holidays
The work environment is primarily indoors, but can require field support outdoors
The working schedule may vary and will include weekdays, weekends and statutory holidays, based on territory requirements
Minimal travel requirements (up to 10%), which may include overnight stays away from home
The role requires to respond to some emergency situations
Requirements Experience Experience in Electrical and Mechanical environments




Minimum 3 years experience in railroad Mechanical Shopcraft or comparable position*
Minimum 5 years supervisory experience of both unionized and non-union employees*
*Any experience for these above would be considered as an asset
Education/Certification/Designation High School Diploma
Valid Driver’s Licence
Bachelor’s Degree in Mechanical or Electrical Engineering*
Technician or Technologist Diploma in Mechanical or Electrical*
*Any designation for these above would be considered as an asset
Competencies Follow safety procedures, information security instructions and ESC principles to lead by example
Improve processes on a continuous basis to enhance safety, security and to reduce CN's environmental footprint
Collaborate with key internal stakeholders to enable higher productivity
Provide timely feedback to recognize efforts, behaviours and results
Influence others with impactful communications and adapt well to its audience
Know the business and stay current with industry trends to elevate expertise and work
Track metrics to achieve ambitious targets
Apply analytical thinking to make recommendations that pursue sustainable performance
Bilingualism: French and English*
*Any skills/attributes for these above would be considered as an asset
Technical Skills/Knowledge Leadership, Finance/business acumen, communication, planning and organizing, problem solving and decision making, process improvement, investigation of accidents budget control and customer service (internal and external)
Billing requirements
General Microsoft computer skills (Excel, Word), SRS, SAP, PAP, RTBI, DataCity, SmartYard
Comprehensive knowledge of car construction and operation, inspection and repair, operating rules, Transport Canada, AAR, and mechanical railroad operation measures
Comprehensive knowledge of car types, components and operation, inspection and repair, yard operating rules and regulatory requirements
About CN CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [email protected].
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
Please monitor your email on a regular basis as communication to applicants is done via email.

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📌 Manager, Mechanical Car (Quebec City)
🏢 Canadian National Railway
📍 Quebec City