Elevate your career with Shoppers Drug Mart as a Patient Care Specialist, providing dedicated support to patients in a full-time role. Lead patient support programs and enhance well-being through compassionate service.

Located in Mississauga, Ontario, Shoppers Specialty Health Network seeks an empathetic Patient Care Specialist to act as a primary contact for patients. In this full-time position, you will manage program offerings, conduct welcome calls, and serve as a patient advocate. Ensure patients receive comprehensive support throughout their treatment journey while working within a cooperative and enriching team environment.

Key Responsibilities:
• Manage patient enrollment and support program initiation
• Conduct welcome and follow-up calls to patients




• Inform patients about program offerings and services
• Advocate for patients regarding medication funding options
• Coordinate delivery of medications and training sessions

Requirements:
• College diploma or University degree required
• 2-3 years of healthcare or pharmaceutical experience
• Experience in customer service or call center environments
• Bilingualism in French and English preferred
• Solid computer skills in a Windows environment

Utilize your healthcare knowledge and communication skills to make a significant impact on patient experiences at Shoppers Drug Mart.
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📌 Patient Care Specialist at Shoppers Drug Mart (Ontario)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Ontario