Is this role right for you? In this role, you will: Lead collaborative sessions and partner with business and technical teams to gather, analyze, and review requirements for system changes, process improvements, and project delivery, while advocating for a strong customer experience.

Create project artifacts to communicate updates and document findings and analysis, such as business and technical requirements, gap analyses, scope matrices, use cases, sequence diagrams, future-state proposals, and UAT plans.

Work closely with the development and project teams during delivery to implement requirements, capture defects, prioritize work, and guide QA testing so test cases align with requirements and user stories.

Deliver training and ongoing change management support before and after implementation of services, products, or processes.

Promote a high-performance, inclusive work environment.

Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabanks Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Do you have the skills that will enable you to succeed in this role? We''d love to work with you if you have: 3+ years of experience working as a business analyst, business systems analyst or related field.

Ability to operate, adapt and pivot in a demanding, dynamic environment, multiple tasks, competing priorities, working with numerous partners and tight deadlines.

Good understanding of current technology practices, systems development techniques, including requirements specification and testing methodologies, and keep current with rapidly changing technology to effectively apply technology to the solution of a business problem.





Ability to adapt at working in both Agile and traditional Waterfall SDLC methodologies.

Working knowledge or exposure to Service Now Ability to deliver on multiple concurrent projects.

Ability to work both independently and collaboratively within a business team.

Robust communications skills Highly motivated self-starter willing to jump in and learn new tools as needed to support strategic initiatives.

Bachelors degree or higher in business administration or computer science ITIL, or equivalent certifications.

Experience in global or multi-regional support environments.

Bilingualism (English/Spanish) What''s in it for you? Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.

We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

Competitive Rewards program including bonus, adaptable vacation, personal, sick days and benefits will start on day one.

Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.

Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

📌 Senior Business Analyst (Toronto)
🏢 Scotiabank
📍 Toronto