Eaton is looking for a Customer Success Technical Specialist in Burlington, ON or Lachine, QC, offering exciting opportunities to engage with electrical industry customers. Utilize your customer service expertise to drive satisfaction and streamline order processes.
This role involves providing crucial support to clients, ensuring their technical needs are met promptly. You will handle inquiries regarding orders, pricing, and delivery while working to create efficient solutions in a dynamic environment. A proactive team-oriented approach is crucial for success.
Key Responsibilities:
• Assist customers with technical queries and order status
• Execute error-free order entry on the same day
• Verify pricing and manage changes effectively
• Maintain accurate customer records and communication
• Participate in problem-solving teams to enhance service
Requirements:
• University degree or college diploma from an accredited institution
• At least 3 years of experience in customer support
• Familiarity with ERP and CRM systems
• Robust capability in handling technical details
• Preference for bilingual candidates in English and French
Utilize your expertise to improve client relationships and operational processes at Eaton.
#J-18808-Ljbffr
📌 Customer Support Technical Specialist at Eaton (Ontario)
🏢 Eaton
📍 Ontario