Drive strategic retail operations and logistics at UGM, focusing on community engagement and revenue growth. This permanent, full-time role prioritizes operational leadership across multiple thrift stores.

The Manager, Retail Operations & Logistics at UGM will lead day-to-day activities while ensuring efficient operations across stores and a central distribution center. Your efforts in merchandising, customer engagement, and sales analysis will be pivotal in achieving growth and enhancing the impact of donated goods in the community. Your leadership will not only aim at operational efficiency but also create meaningful roles for individuals with employment barriers.

Key Responsibilities:
• Direct daily operations and ensure exceptional customer satisfaction




• Evaluate sales metrics to inform strategies for improvement
• Plan seasonal sales strategies and events
• Keep stores visually aligned with UGM’s mission
• Manage inventory processes and optimize donations logistics

Requirements:
• 5+ years in retail management experience
• Preferred business degree or equivalent experience
• Class 5 driver’s license required
• Leadership experience in diverse environments
• Robust financial analysis and reporting capabilities

Contribute to meaningful change while honing your operational expertise at UGM.
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📌 UGM Manager for Retail and Logistics (British Columbia)
🏢 Union Gospel Mission - Vancouver
📍 British Columbia