Join Penske Truck Leasing as a Branch Service Manager in Abbotsford, BC, managing shop operations and maintenance standards. Drive customer satisfaction and oversee staff training and evaluation.
This key position focuses on efficiently managing maintenance scheduling and ensuring quality service delivery. You will oversee personnel, address customer complaints, and collaborate on business growth strategies. Your leadership will enhance service quality and operational success.
Key Responsibilities:
• Schedule and manage preventative maintenance programs
• Address customer complaints regarding services and products
• Hire, train, and assess maintenance staff
• Direct associates in sales and service delivery tasks
• Compile sales and inventory reports for management
Requirements:
• Minimum 3 years of experience in diesel shop maintenance
• Supervisory experience of at least 1 year
• Associates Degree or completion of Vo-Tech program
• Required certifications in brake systems and HVAC
• Proficiency in Microsoft Outlook, Word, Excel
Lead maintenance operations and customer service excellence at Penske Truck Leasing in Abbotsford.
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📌 Service Operations Manager - Penske BC (British Columbia)
🏢 Penske Truck Leasing Canada
📍 British Columbia
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