Join the company as a Data Analytics Lead, focusing on enhancing the Safety & Customer Care experience. Your role will guide impactful decisions through data-driven insights.

In this hybrid position, you’ll work closely with multiple teams to identify improvement opportunities and develop processes that drive success. Your analytical expertise will be key in designing metrics and dashboards that measure the support platform's health. Outstanding communication and relationship-building are essential to thrive in this cooperative role.

Key Responsibilities:
• Work with diverse stakeholders to achieve support goals
• Design success metrics and dashboards for tracking
• Create processes that enhance strategic decision-making
• Analyze A/B test results for product feature evaluation
• Report KPI findings to senior leadership

Requirements:
• Degree in statistics or related field, advanced degree preferred
• 2+ years in data analytics or a similar role
• Proficient in SQL and Python
• Strong analytical and problem-solving abilities
• Excellent communication skills for presenting insights

Use your data skills to shape exceptional support experiences at the company.
#J-18808-Ljbffr

📌 Analytics Lead in Hybrid Model Support (Ontario)
🏢 United States Digital Space
📍 Ontario