Who you are

- 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst, working with multiple technical teams, both internal and external

- 3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)

- Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas

- Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion

- Experience with basic SQL querying and JSON payload analysis

- Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)

What the job involves

- We’re looking for a Solutions Architect Lead to lead client onboarding for Sardine’s fraud and compliance products. You’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment

- This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in rapid-paced environments and enjoys solving complex problems with practical, scalable solutions

- Lead,



and develop a high-performing integration team focused on delivering seamless client onboarding and scalable technical solutions

- Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success

- Own APIs, SDK documentation, integration guides, and overall support documents

- Analyze clients'
requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities

- Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables

- Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology

- Provide product feedback to internal stakeholders as the eyes and ears on the ground

Benefits

- Generous equity compensation
- Work from anywhere: Remote-first Culture

- Unlimited paid time off and minimum 2 weeks/year of mandatory vacation

- 100% of health insurance, dental, and vision coverage for employees and 50% for dependents

- 4% matching in 401k

- Company-wide offsites, the last one was at Miami

- MacBook Pro delivered to your door

- One-time stipend to set up a home office — desk, monitors, etc

- Monthly meal stipend

- Annual fitness allowance
- Unlimited access to an expert financial advisory

📌 Solutions Architect Lead (Canada)
🏢 Sardine
📍 Canada