About UsBaycrest Hospital and the Apotex Jewish Home for the Aged provide specialized geriatric care for older adults with complex medical, cognitive and dementia-related needs. As Canada’s only health system fully dedicated to aging and brain health, we bring together compassionate care, clinical excellence and leading expertise in dementia care, cognitive health and seniors’ wellness.PositionMedical Secretary – Ambulatory Services. Posting Numbers: 9798 and 9799. Position Type: On‑Call/Casual. Union: Non‑Union. Hourly Pay Rate: $27.41 – $29.81. Date Posted: April 15, 2026. Internal Closing Date: April 22, 2026.Job SummaryAmbulatory Outpatient Programs has an opportunity for a Medical Secretary. This position supports Ambulatory Services, including Outreach and Day Hospitals. The role works creatively in a variety of community environments and programs, such as outpatient clinics, day hospitals, outreach teams, community housing, primary care clinics, and more.ResponsibilitiesRepresent programs by welcoming patients and families/caregivers/guests, directing incoming phone calls, and retrieving/forwarding messages to the appropriate team member.Understand and articulate the core functioning of each team to new clients, providing high‑level information about program features.Ensure the teams’ productivity by booking and confirming appointments and maintaining the team’s schedule.Engage with specialists and various community physicians and hospitals in a responsive manner to address concerns and inquiries, liaising and/or obtaining additional information.Synthesize information presented at meetings into meeting notes/minutes that are shared with the team.Produce information by preparing and updating medical records, updating databases, entering payroll, and preparing agendas and minutes for team meetings.Ensure productive operations of the program by maintaining office supplies, program/clinical supplies, and equipment,



including troubleshooting breakdowns and calling for repairs.Serve and protect the program’s clients by adhering to relevant professional standards, hospital policies and procedures, and legislation such as the Freedom of Information and Protection of Privacy Act.Perform tasks related to inventory administration.Enhance the team’s reputation and quality improvement by taking responsibility for requests as they arise and exploring novel opportunities that add value to team accomplishments and create efficiencies.QualificationsCompletion of a recognized post‑secondary Office Administration – Medical program, or comparable.Demonstrated knowledge and experience using medical terminology and processes (e.G., referrals, bookings, registration, client‑facing experience).Demonstrated ability to work well in a workflow‑based environment serving various departments in Ambulatory Care.Demonstrated ability to work independently and within a team.Demonstrated ability to respond to and effectively manage multiple requests and competing priorities in a busy clinic environment.Excellent interpersonal, communication and customer service skills; experienced in working with geriatric clientele from diverse cultural backgrounds.Demonstrated critical thinking skills, problem‑solving experience and the ability to take initiative in implementing creative solutions.Demonstrated ability to respond to and effectively manage multiple requests and competing priorities in a busy clinic environment.PreferredAt least two (2) years of related experience in healthcare.Experience working with outreach and ambulatory teams within an academic teaching centre.Ability to communicate in a second language (e.G., Russian, Spanish or Tagalog).Knowledge of Meditech.Knowledge and experience with payroll systems (UKG and Empath).Excellent keyboarding and computer skills, including proficiency with software programs such as MS Word, Excel, Adobe, SharePoint and scheduling programs.Community outreach experience is an asset.#J-18808-Ljbffr

📌 Medical Secretary - $27.4 - $29.8 An Hour (Winnipeg)
🏢 Baycrest Hospital and the Apotex Jewish Home for the Aged
📍 Winnipeg