Become a pivotal part of Joe Johnson Equipment as a Service Writer in Nisku, Alberta. Focus on customer satisfaction through precise work order management and efficient repair coordination.

This role requires a service-oriented individual who can bridge communication between customers and the service team. You will be responsible for documenting customer needs, creating work orders, and facilitating swift service repairs. The position demands strong interpersonal skills and a knack for technical understanding.

Key Responsibilities:
• Act as the primary contact for customers regarding services
• Clearly document requests, concerns, and symptoms
• Collaborate with internal stakeholders for repair approvals




• Coordinate service appointments to optimize shop capacity
• Maintain compliance with documentation and MTO files

Requirements:
• Over 3 years of experience in a related service role
• Robust attention to detail in work processes
• Proficiency in Microsoft Office and service management software
• Positive attitude and effective communication skills
• High school diploma with a preference for business education

Use your skills to enhance customer relations and service efficiency at Joe Johnson Equipment in Nisku.
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📌 Service Writer – Customer Liaison Role (Alberta)
🏢 Federal Signal
📍 Alberta