Exigences-Experience Diplme dtudes secondaires et six mois dexprience au service la clientele.

Excellentematrise des logiciels Word, Excel et habilets lies Internet Habilet en communication orale et crite Bilinguisme (parl/crit) franais et anglais Trs bonne aptitude communiquer et travailler en quipe Disponibilit travailler selon un horaire variable, notamment le soir et la fin de semaine Fonctions Principales Primary Tasks Fournir des informations gnrales et conseils afin denrler des clients Accs et ngocier des systmes dinformation Take ownership of customers issues/problems by using call control and selective sales techniques Acts as primary contact to insure follow up and resolution that meets and exceeds the customers expectation.

Resolve customer issues by answering customer concerns, finding causes and solutions that evolve into sales or retention of customer Identify needs and present solutions

📌 Inbound Bilingual (English/French) Sales & Service Agent (Montreal)
🏢 Simpro
📍 Montreal