Transform visitor interactions as the Lobby Concierge and Guest Relations Expert, providing exceptional service at the building's front line. Support employees and guests for a seamless experience.

In this role, you will serve as a welcoming presence for employees and visitors alike. With strong problem-solving skills and the ability to coordinate among various teams, you'll help create an inclusive workplace that emphasizes service excellence. You'll manage guest inquiries, facilitate a positive atmosphere, and address service-related concerns efficiently.

Key Responsibilities:



• Welcome guests and direct them to proper contacts • Monitor lobby activities and manage visitor flow • Serve as a communication hub for workplace issues • Maintain awareness of service interruptions and facilities updates • Provide real-time support during workplace incidents

Requirements: • 3-5 years in customer service or hospitality • Strong communication and interpersonal skills • Experienced in a visible, customer-facing role • Ability to manage competing priorities effectively • Knowledge of workplace programs and services

Drive operational success and exceptional visitor experiences through proactive engagement and comprehensive service management. #J-18808-Ljbffr

📌 Lobby Concierge and Guest Relations Expert (Winnipeg)
🏢 BGIS
📍 Winnipeg