Transform customer experiences as a forward-thinking AI & CX Solutions Strategist. Drive digital transformation initiatives, blending strategic insights with cutting-edge technology for impactful business results.

In this pivotal leadership position, you will shape AI and customer experience strategies within a high-growth tech environment. The ideal candidate brings 5-10 years of experience in management consulting or digital strategy. You will partner closely with cross-functional teams to design and execute innovative solutions, ensuring a customer-first approach while navigating complex tech landscapes.

Key Responsibilities:



• Bridge strategy and technology for modern CX • Design AI-driven CX strategies and prototypes • Build functional business cases for AI tools • Identify and prioritize opportunities for customer enhancement • Contribute to the CX Product roadmap continuously

Requirements: • 5-10 years in consulting or digital strategy • Proficient in contact center tech ecosystems • Solid understanding of AI and conversational technologies • Excellent communication with executive-level stakeholders • A curious mindset with a passion for innovation

Lead the charge in reimagining customer experiences through innovative AI integrations and strategic insights. #J-18808-Ljbffr

📌 Innovative AI & CX Solutions Strategist in Leadership Role (Winnipeg)
🏢 TELUS Digital
📍 Winnipeg