Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifullydesigned lifestyle products, and the creative people who help make it all happen.

We believein real books, living life fully and generously, being kind to each other and to the environment,and that stories big and little connect us.

Indigo is our customer''s happy place for joyfulmoments of discovery and to connect with people who share their passion for reading, theirbelief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers.

As such, we believe inthe power of people and their stories.

We aim to attract top talent, nurture the potential ofour employees, and create space for everyone to thrive.

Our Guiding Principles are thefew key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best We Will Be Customer Centric We Will Be Entrepreneurial We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment We Will Be Committed to True and Shared Value Creation We Will Be Systems Thinking, Data Driven and AI enabled Job Description WHAT YOULL DO: Looking to take your first step into leadership or grow your retail experience? Coles is hiring a Customer Experience Leader (CEL) to support our Whitehorse store on a parttime, hourly basis .

This role is ideal for someone who enjoys leading by example, supporting a team, and creating a welcoming, customerfirst environment in a closeknit store setting.

Duties:



Support daily store operations, including opening and closing the store Lead the sales floor during your shift to deliver a great customer experience Coach, support, and motivate team members Maintain visual standards and help execute promotions Ensure a safe, organized, and customerready store environment Share product knowledge and help customers discover what they love Role model Indigos values and inclusive culture Were looking for someone who: Has retail or customer service experience (lead or keyholder experience is an asset) Is interested in growing their leadership skills Enjoys working with people and supporting a team Is reliable, flexible, and comfortable working evenings and weekends Thrives in a smallmarket, communityfocused workplace Why join Indigo? Parttime, hourly leadership role with handson experience Supportive team and growth opportunities A welcoming, inclusive workplace that celebrates curiosity and connection Qualifications WHO YOU ARE: 1-2 years of experience in a customer service, merchandising or operations role Demonstrated commitment to creating an exceptional employee and customer experience Experience leading others Performance orientated Ability to exercise good business acumen and systemic thinking that supports meaningful decisions Ability to prioritize, plan and execute while being agile Knowledge of Provincial Health & Safety standards Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques Minimum 25 Hours a week availability that includes evenings and weekends and could include early mornings and holidays

📌 Customer Experience Leader (Part-Time) (Whitehorse)
🏢 Indigo
📍 Whitehorse