Disclaimer: Following Finastra’s sale of the Student Lending business to Nelnet, Finastra is providing temporary transition support by managing the recruitment process for this role. While Finastra team members will be involved in recruiting activities, the successful candidate will join Nelnet as an employee and perform all work on behalf of Nelnet.Nelnet is a diversified company committed to enriching lives through student loan servicing, professional services, consumer loan origination and servicing, payments processing, renewable energy solutions, and K‑12 and higher education expertise.This is a fully onsite position for Nelnet Mississauga office (5995 Avebury Rd, Mississauga ON L5R 3P9).Job DescriptionThe Back Office Processing Agent (Payments/PAPP/ROT) is responsible for completing many types of tasks throughout the department based on business needs. The role entails using both internal tools and the loan servicing system to action these tasks according to the processing guidelines. Tasks can include Payment Processing, Payment Resolutions, PAPP, ROT, CSLF (DNLF), and reports.Skills and ExperienceHigh attention to detail to ensure schedules and/or payments are updated accurately and to identify discrepancies.Excellent keyboarding skills, with the ability to successfully maintain high quality standards.Advanced Windows and MS Office skills with the ability to navigate through multiple windows while maintaining high accuracy and quality.Excellent communication skills (verbal, written, interpretation).Demonstrated ability to exercise appropriate analytical and judgment skills when dealing with moderate to complex procedures and situations.Excellent time‑management skills,



with the ability to adapt to an ever‑changing environment.Basic to intermediate mathematical skills would be preferred.Must be flexible between 7:30 am and 5:00 pm, Monday through Friday.Student Lending experience is a plus.Special RequirementThis job has access to Protected B data and as a result the successful applicant will require their Personal Enhanced Reliability Check (PERC) clearance, prior to commencing work.As part of our hiring process, we may use artificial intelligence (AI) technology to help screen and shortlist applications. All final hiring decisions are made by our recruitment team.This position is for an existing vacancy within our organization.Compensation: $38,000 annual.Nelnet is committed to providing a welcoming and respectful workplace where all associates have the prospect to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402‑486‑5725 or [email protected] is a Drug‑Free and Tobacco‑Free Workplace.#J-18808-Ljbffr

📌 Nelnet - Back Office Processing Agent - C$38,000 A Year (Winnipeg)
🏢 Nelnet
📍 Winnipeg