The Core Responsibilities! Design, develop, test and support applications using Microsoft Power Platform components Power Apps, Power Automate, Power Pages, Power BI and Copilot Studio along with Dataverse and Share

Point Online.

Build and maintain Microsoft Dynamics 365 CRM (Sales and Customer Service) solutions, including customizations, configurations, workflows, plugins, business rules and security roles.

Design and deliver AI-enabled solutions using Microsoft Copilot Studio, including conversational agents, prompt design, knowledge grounding and integration with Dataverse and enterprise data sources.

Assess suitability of solutions across Power Platform, Dataverse, Microsoft 365 and Share

Point, applying an in-depth understanding of customization, configuration, security, integration, extensibility, boundaries and constraints.

Develop Power BI dashboards and reports and optimize underlying data models for performance and scalability.

Create custom connectors and integrate with external systems and APIs; extend Power Platform capabilities using Azure Functions and Logic Apps where required.

Follow best practices for building, packaging and deploying Power Platform components through ALM pipelines (managed solutions, non-prod and prod pipelines, Dev

Ops).

Collaborate with QA to define test strategies, scenarios and user validation, and provide post-deployment support and troubleshooting.

Stay current on Microsoft Power Platform and AI capabilities (Copilot, Copilot Studio, Azure OpenAI) and provide actionable recommendations to business units.

Participate in daily stand-ups, story-point estimation, and clear communication of changes to delivery leads, project managers and stakeholders.

Let''s Talk About You! Key requirements Power Platform expertise is essential: Bachelors or Masters degree in Computer Science or a related technical field.

Minimum 5 years delivering technology projects in a hands-on technical role, participating in full-lifecycle implementations.

Extensive,



demonstrable experience across the Microsoft Power Platform Power Apps (canvas and model-driven), Power Automate, Power Pages and Power BI.

Strong hands-on expertise with Microsoft Dynamics 365 (Sales and Customer Service), including workflows, actions, customizations, configurations, security roles and scripting.

Solid understanding of the Dataverse security model (role levels, record ownership), data connectors, limits and the Power Platform licensing model.

Experience with solution ALM managed solutions, environment strategy, and CI/CD pipelines (Azure Dev

Ops / Git

Hub).

Proficiency in Java

Script, JSON, HTML/CSS and REST API integration.

Solid understanding of the Agile Software Development Life Cycle (SDLC).

Strong oral and written communication skills and fluency in English.

Legally able to work in Canada.

Preferred / strong assets AI skills are highly desirable: Hands-on experience building agents and automations in Microsoft Copilot Studio (topics, actions, generative answers, knowledge sources).

Experience with AI / GenAI concepts prompt design, retrieval-augmented generation (RAG), knowledge grounding, and awareness of model limitations such as hallucination and context constraints.

Familiarity with Azure OpenAI, Azure AI services and AI Builder.

Understanding of responsible AI practices, including data protection, human-in-the-loop safeguards and governance in a regulated environment.

Experience developing plugins and custom workflows, custom connectors, virtual tables and Power Pages.

Experience with data migration tools such as Xrm

Tool

Box and Kingsway

Soft.

Experience with SQL and integrating custom / banking data sources.





What we offer [For full time permanent roles] Competitive discretionary bonus Market leading RRSP match program Medical, dental, vision, life, and disability benefits Employee Share Purchase Plan Maternity/Parental top-up while you care for your little one Generous vacation policy and personal days Virtual events to connect with your fellow colleagues Professional development and comprehensive Career Development program A fulfilling opportunity to join one of the top Fin

Techs and help create a new kind of banking experience The incumbent will be working hybrid and in office time will be spent working from EQ Banks additional office space located at 2200-25 Ontario Street, Toronto, ON .

Equity, Diversity & Inclusion EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported.

We believe our organization is stronger and our people thrive when we honour and celebrate diverse experiences, identities, and perspectives.

Were equally committed to supporting your growth, both professionally and personally.

We provide a barrierfree recruitment process and work environment.

If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position.

All AI-enabled outputs are reviewed and validated by our talent team.

All candidates considered for hire must successfully complete a criminal background check and credit check.

While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role. EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country''s seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada''s Challenger Bank. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit and .

📌 Senior CRM & AI Solutions Developer (Power Platform) (Toronto)
🏢 Equitable Bank
📍 Toronto