**Operations Manager, Global Talent Mobility – Remote Canada**
**Primary Function**
The Operations Manager leads the Canadian business unit, ensuring high-quality service delivery, operational efficiency, and achievement of client and business objectives.

Partnering with the Director, this role drives team performance, operational excellence, client satisfaction, and business growth while serving as a subject matter expert on Canadian mobility practices and regulations.
**Major Duties and Responsibilities**
**Operational Leadership**
Lead daily operations to achieve service, client, and business goals.

Manage staffing and resources to ensure service coverage and productivity.

Monitor performance metrics and implement process improvements.

Analyze operational and financial results, identifying opportunities to improve service quality and efficiency.

Ensure compliance with company policies, client requirements, and regulatory standards.
**Client and Business Partnership**
Partner with Account Management, Sales, and cross-functional teams to meet client commitments and deliver exceptional service.

Support client implementations, account transitions, and operational onboarding activities.

Contribute to business development efforts, including proposals, presentations, and solution design.

Build strong client and stakeholder relationships, resolving issues and identifying improvement opportunities.

Provide expertise on Canadian mobility, real estate, tax, and regulatory requirements.
**People Leadership**
Lead, coach, and develop team members to achieve individual and team goals.

Foster a culture of accountability, collaboration, and continuous improvement.

Manage performance, support employee development, and enhance engagement.

Partner with leadership to build organizational capability and succession readiness.
**Key Competencies**
Leadership and Coaching
Client Focus
Relationship Management
Strategic Thinking
Communication and Influence
Operational Excellence
Problem Solving and Decision Making
Planning and Execution
**Qualifications**




Fluent in English and Canadian French (written and verbal).

Experience in relocation, global mobility, or destination services.

Previous people leadership experience in operations, service delivery, or mobility environments.

Bachelor's degree or equivalent experience.
3+ years of experience in mobility, relocation, real estate, or related service environments.

Demonstrated success leading teams and delivering operational results.

Solid analytical, relationship management, and process improvement skills.

Knowledge of Canadian mobility, real estate, and regulatory practices preferred.
**Success Measures**
Achievement of client SLAs and operational targets.

Employee engagement, retention, and development.

Service quality, compliance, and customer satisfaction.

Productivity and effective resource management.

Delivery of operational improvements and client initiatives.

Contribution to client retention and business growth.

Cartus (https://cartus.com/en/)
is leaning into its essence,
**Where Mobility Meets Agility®** .

With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services.

Cartus manages all aspects of an employee's move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process.

The company supports hundreds of corporate and government clients—including more than a third of Fortune 100 companies—with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions.

Cartus is a subsidiary of Anywhere Real Estate Inc.





Anywhere Real Estate Inc. (http://www.anywhere.re/)
**(NYSE: HOUS) is moving real estate to what's next.**
Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty®
(https://www.sothebysrealty.com/eng) , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures.

Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move – your career included.**
What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction.
**We pursue talent**
– strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results.
**We value our people-first culture,**
which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together.

Read more about our company culture and values in our annual Impact Report (https://anywhere.re/wp-content/uploads/2025/03/2024-Impact-Report.pdf) .

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: Great Place to Work
Forbes World's Best Employers
Newsweek World's Most Trustworthy Companies
Ethisphere World's Most Ethical Companies
EEO Statement:
EOE including disability/veteran

📌 Manager Domestic Relocation - Canada (Remote)
🏢 Anywhere Real Estate
📍 Canada