Company Name:Merrithew InternationalJob Title:Sales Operations CoordinatorReports to:Director of Sales Operations and PlanningCategory:Full time, Hybrid – PermanentPosition Location:Scarborough Ontario, Tapscott OfficeOpportunity:This is a new role in the organizationCompensation:$55,000.00 - $60,000.00 plus BonusPosition OverviewThe Sales Operations Coordinator is responsible for protecting margin, ensuring global pricing consistency, and enforcing channel governance across the Merrithew and Align brands. This role serves as the central authority for pricing controls, discount approvals, distributor margin structures, and territory protection, enabling sustainable revenue growth while minimizing channel conflict.This role is also a critical support function for the Sales team, overseeing the set up of new SKUs and the corresponding product spec sheets. Quarterly commission payouts are led by this individual as well as all price increases, key account margin analyses and other functions essential to keep the Sales team moving forward.Acting as a key partner to Sales, Finance, and Regional Leadership, the Pricing & Governance Specialist balances commercial flexibility with disciplined governance to support long‑term profitability and brand integrity.Pricing Governance & Margin ProtectionOwn and enforce global pricing policies across Merrithew and Align brandsReview, approve, or decline discount requests in line with established discount tiers and margin thresholdsMonitor pricing exceptions and escalation requests, ensuring alignment with financial and strategic objectivesAnalyze margin impact of pricing decisions and recommend corrective actions where neededPrice Book ManagementMaintain and govern all global price books, including list prices, regional pricing, and customer‑specific pricing where applicableEnsure pricing accuracy and consistency across ERP, CRM, and quoting systemsCoordinate pricing updates related to cost changes, product launches, promotions, and currency adjustmentsPartner with Finance and Product teams to validate pricing assumptions and cost inputsOversee price increases, price list updates and the communication of pricing changes internally and on the web storeManage all bundle pricing criteria and update information throughout Merrithew and Align’s various systemsDistributor & Channel ManagementDefine, maintain, and monitor distributor margin structures by region and channelEnsure distributor pricing aligns with contractual agreements and global pricing strategyReview distributor pricing practices to identify margin erosion, non‑compliance,
or channel conflict risksSupport contract development and renewal by providing pricing and margin guidanceChannel Governance & Territory ProtectionMonitor and manage channel conflict across direct, distributor, and e‑commerce channelsEnforce territory rules and customer ownership guidelines to protect partner relationships and revenue streamsInvestigate and resolve pricing or territory violations in collaboration with Sales LeadershipDevelop reporting and dashboards to proactively identify conflict risksReporting, Insights & Continuous ImprovementTrack pricing performance, discount utilization, and margin trends across regions and channelsProvide regular reporting and insights to Sales, Finance, and Executive LeadershipIdentify opportunities to strengthen pricing discipline, simplify governance processes, and improve complianceContribute to the development and refinement of global pricing policies and governance frameworksCommission Calculations & Key Stakeholder for ERP Implementation and Data CustodyCalculate the quarterly and annual sales commissions for the Sales team and provide recommendations and insights on rates and performanceServe as the main stakeholder and point of contact for master data custody, SKU set up, pricing, etc.Set up new product SKUs (and approved pricing) in all systems, working with production on BOMsProvide competitive produce pricing analysis and projections to the Sales teamMaintain Product Spec Sheet – including UPC, EAN, GTIN, HS Codes, Landed Costs, Material, COO, size & weight of item and shipping informationAdd recent items to the Web Store, review and update as needed with Trello requestsTrack and set up all monthly promos on Merrithew.Com and via Distributor/Reseller partner networks; highlight discounts andprofitability on all monthly promos. Lead the Black Friday Cyber Monday annual event, setting up promo offers, tracking performance and summarizing key statistics and post‑event summariesSales OperationsProduct – new release announcements, discontinued notices & out of stock noticesPackaging review and update to ensure branding, logos, addresses, images, etc.
are up to date prior to Supply Chain POsGSI invoice annual approval – to renew UPC licenseExtreme Reach monthly invoice approvals – for original master video storageCatalog update requests and Photo shoot lists – new and/or updated itemsProcess royalty reports – e.G., CinedigmMake Icovia 3D planner pricing updatesOther duties, as assignedRequired Qualifications & ExperienceAdvanced College and/or University-level Business degree or related field.3+ years of experience in pricing, sales operations, finance, or commercial governance.Proven experience managing price books, discount structures, and margin controls.Strong analytical skills with the ability to assess margin impact and pricing scenarios.Experience working with ERP and CRM systems (e.G., Salesforce, NetSuite, SAP, or similar).Excellent attention to detail and ability to enforce policies with confidence and professionalism.Experience in a global, multi‑brand, or multi‑channel organization.Familiarity with distributor and partner‑based sales models.Experience supporting international pricing and currency management.Background in fitness, wellness, manufacturing, or consumer durable goods.Commercial judgment and financial acumen.Strong stakeholder management and cross‑functional collaboration.Ability to balance sales enablement with governance discipline.Clear, confident communication when enforcing policies.Proactive problem‑solver with a continuous improvement mindset.Merrithew may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human review. All final hiring decisions are made by Merrithew’s recruitment team.Merrithew is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).Merrithew is committed to providing a barrier‑free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us at
[email protected] is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds.#J-18808-Ljbffr
📌 Sales Operations Coordinator - $55,000 - $60,000 A Year (Winnipeg)
🏢 Merrithew International
📍 Winnipeg