**Job Title: Packager**
**Job Description**
This role focuses on receiving, diagnosing, repairing, and packaging returned gaming products in a fast-paced warehouse and office environment.

You will handle incoming shipments, perform basic troubleshooting, accurately log information in computer systems, and prepare products for return shipment to customers.

The position offers the opportunity to learn more advanced software testing and diagnostics as you develop in the role.
**Responsibilities**
Receive and process incoming shipments from carriers at the main office location, including counting and scanning packages to ensure no items are missing.

Open received packages containing defective or broken switches and related products and verify that contents match customer order numbers and addresses in the computer system.

Perform basic troubleshooting and diagnosis of issues, such as replacing joystick attachments and identifying potential software or hardware problems for escalation to technical experts.

Log the identified issues and proposed fixes in the computer system and update all relevant records accurately and in a timely manner.

Package repaired or replacement products and prepare them for shipment in the computer system, ensuring correct shipping and customer information.

Organize and prepare returned parts that need to be sent to other locations, including international shipments, and maintain a tidy and efficient work area.

Work through the receiving process in the repairs area, including opening boxes, cross-referencing codes and customer IDs in the system, and moving items through triage and storage stages.

Validate and verify reported issues during triage by replicating the problem, determining whether a new product should be initiated, and ensuring accurate documentation.

Transfer data or information as required, including uploading information onto new products and cross-referencing shipping and consumer addresses to match ID numbers.

Palletize completed shipments and ensure they are sent off to consumers accurately and on schedule.

At the warehouse location, receive pallets at the shipping bay, use a manual pallet jack to move pallets safely, and scan in received inventory.

Organize, sort, and place inventory and returns in assigned areas, maintaining clear labeling and orderly storage.

Support 5S and Lean concepts by keeping work areas organized, clean, and efficient, and by contributing to continuous improvement efforts.

Perform repetitive warehouse tasks such as packing orders, picking items, kitting, and sorting while maintaining high accuracy and attention to detail.

Follow all safety procedures, remain alert to moving equipment and other hazards, and comply with company rules and guidelines.

Communicate effectively with team members by giving and receiving instructions, sharing information, and suggesting solutions to improve processes.

Participate in training and, as performance allows, learn more advanced software testing and diagnosing tasks within the repairs area.

Regularly lift and move items up to 30 lbs and occasionally up to 50 lbs as part of daily duties.

Coordinate break times with the team when possible to support efficient workflow and coverage.
**Essential Skills**
Strong computer skills with the ability to quickly learn and use company-specific software systems.

Ability to complete basic forms, logs, and other written documents in English.

Basic math skills for counting, picking, kitting, and verifying quantities in a warehouse workplace.

Physical capability to stand, walk, and sit for extended periods as required by the role.

Ability to regularly lift up to 30 lbs and occasionally lift up to 50 lbs safely.

High attention to detail when cross-referencing codes, customer IDs, and shipping addresses in the computer system.

Experience in packaging or warehouse work, including tasks such as packing orders, scanning, and picking.





Experience diagnosing or repairing products, including basic troubleshooting of hardware or simple components.

Strong communication skills to give and receive instructions and share information clearly and professionally.

Reliable work ethic with a commitment to following company rules and procedures.

Ability to work well under a moderate level of stress while maintaining accuracy and productivity.

Flexible and adaptable approach to changing tasks and priorities.

Positive energy and a strong desire to learn and develop new skills.

High school diploma or equivalent education.

Interest in and/or knowledge of gaming products and related technology.
**Additional Skills & Qualifications**
Familiarity with 5S and Lean concepts in a warehouse or production environment.

Experience using a manual pallet jack to move pallets safely within a warehouse.

Experience in repairs or technical troubleshooting, particularly with consumer electronics or gaming products.

Comfort working in a repetitive, line-style warehouse setting while maintaining focus and quality.

Professional communication style with colleagues and supervisors.

Ability to coordinate effectively with a small team in both office and warehouse settings.

Openness to overtime when required to meet operational needs.

Interest in long-term career growth and development opportunities within a warehouse, logistics, or repair environment.
**Why Work Here?**
You will work in a modern, comfortable facility that offers a supportive and friendly culture, with colleagues who are easygoing and like-minded.

The workplace provides a well-equipped lunchroom with snacks, fruit, drinks, and coffee, as well as a gaming area for breaks to help you recharge during the day.

Adaptable break scheduling allows you to choose the pattern that best suits your work style, while still supporting team coordination and efficiency.

The location offers plenty of nearby food options, making it convenient to enjoy your breaks.

This role also provides a pathway to long-term opportunities, including the potential to move into a permanent position and to build a career in a dynamic, growth-oriented environment.
**Work Environment**
The work environment combines a large, modern office space with a smaller warehouse setting.

The office area features a big, new space with multiple employee lounge areas and clean, open desks arranged in a line-style layout.

The warehouse environment can have varied temperatures and may include some dust and exposure to outside temperatures when bay doors are open.

Safety expectations are high, and you are expected to stay alert to moving equipment and other potential hazards at all times.

The team structure is small and collaborative, with approximately four people in the repair team and four in the warehouse team, and additional team members joining.

The position follows a first-shift schedule, typically 8:00 a.m. to 4:00 p.m., Monday to Friday, with occasional overtime when needed.

Dress is casual but professional, with closed-toe shoes required and no offensive logos, and shorts are discouraged.

Personal protective equipment and safety practices are emphasized to ensure a secure and efficient work environment.
**Job Type & Location**
This is a Contract position based out of Burnaby, BC.
**Pay and Benefits**
The pay range for this position is $22.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills,



relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
**Workplace Type**
This is a fully onsite position in Burnaby,BC.
**À propos d'Aerotek**
Aerotek® Inc. fournit des solutions de dotation en personnel et de services dans les domaines de la fabrication, de la logistique, de la construction, de l'aviation, des installations et de la maintenance.

Nous offrons l'expertise, les solutions et les personnes nécessaires pour relever les défis de l'industrie nord-américaine.

Basée à Hanover, au Maryland, Aerotek exploite un réseau unifié de plus de 200 bureaux à travers l'Amérique du Nord, soutenant plus de 18 000 clients chaque année.

Aerotek est une entreprise du groupe Allegis, leader mondial en ressources humaines et solutions d'affaires.

Pour en savoir plus, visitez: Aerotek.com | 1-888-AEROTEK.

Aerotek offre un salaire hebdomadaire, des avantages sociaux y compris des soins médicaux, des soins dentaires et des soins de la vue, ainsi qu'un programme d'aide aux employés et un programme de rabais.

La société souscrit au principe d'égalité d'accès à l'emploi et examinera toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, de l'origine nationale, du statut de vétéran, de handicap, de l'orientation sexuelle, de l'identité de genre, de l'information génétique ou de toute autre caractéristique protégée par la loi.
**Ordonnance sur l'égalité des chances de San Francisco:**
Conformément à l'Ordonnance sur l'égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
**Utilisation de l'intelligence artificielle (IA):**
Nous pouvons utiliser l'intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d'embauche, notamment la recherche, la présélection et l'évaluation des candidatures.

L'IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement.

En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
**About Aerotek**
Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

We provide the expertise, solutions and people required to rise to the challenges of North American industry.

Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year.

Aerotek is an Allegis Group company, the global leader in workforce and business solutions.

To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, employee assistance and discount programs.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
**San Francisco Fair Chance Ordinance:**
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
**Use of Artificial Intelligence (AI):**
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team.

By applying, you acknowledge and agree that your application may be reviewed using AI tools.

📌 Packager (Burnaby)
🏢 Aerotek
📍 Burnaby