Join Rogers Sports & Media as a Senior Manager, Media Support Services. Spearhead a dedicated team to ensure seamless media delivery and exceptional customer satisfaction.In this pivotal role, you will manage the support team monitoring media platforms. Your responsibilities involve resolving network incidents, enhancing team capabilities with up-to-date tools, and conducting training on systems. Furthermore, you will collaborate with other departments to continuously improve operational efficiencies, ensuring that content reaches audiences across all platforms.Key Responsibilities:Supervise the monitoring of the Media NetworkReport and analyze network incidents affecting servicesProvide best-in-class support tools for the teamFacilitate training for new system implementationsCollaborate with peers for process improvementsRequirements:Proven experience in Service Assurance and Network OperationsExpertise in Broadcast and IT network routingExcellent diplomatic communication skillsAbility to thrive in high-pressure situationsExperience managing critical broadcast dutiesYour expertise will shape the future of media operations at Rogers, enhancing both collaboration and delivery.#J-18808-Ljbffr

📌 Media Operations Support Senior Manager (Toronto)
🏢 Rogers Sports & Media
📍 Toronto