Elevate your career with Salford Group as a Customer Service Specialist. This role centers on providing exceptional support for Salford products while efficiently handling customer inquiries and technical issues.

As a vital team member at Salford Group, part of Linamar Company, you will engage with customers by addressing their needs and offering technical recommendations. This role demands strong communication and troubleshooting skills, backed by at least three years of customer service experience. You will ensure all orders are entered accurately while maintaining comprehensive documentation and updates.

Key Responsibilities:



• Provide support for all Salford products and services • Recommend parts based on customer needs and specifications • Communicate with customers via phone and email • Process customer orders for spare parts and whole goods • Resolve inquiries and maintain detailed documentation

Requirements: • Minimum three years in a customer service role • Robust technical aptitude and computer skills • Excellent oral and written communication skills • Familiarity with agricultural equipment is preferred • Ability to work independently and in teams

Bring your passion for helping others and technical expertise to the Salford Group team. #J-18808-Ljbffr

📌 Customer Service Specialist at Salford Group (Norwich)
🏢 Salford Group
📍 Norwich