Become a key player in healthcare as a Patient Liaison Coordinator, focusing on advocacy, community support, and enhancing patient access to services.
This role serves as the essential bridge between patients, families, and healthcare providers. You will ensure that patient feedback is systematically gathered and acted upon, while supporting carers and organizing health promotion campaigns. Your expertise in conflict resolution and complaint management will substantially improve the patient experience.
Key Responsibilities:
• Address patient concerns and feedback with sensitivity
• Coordinate and analyze data from patient surveys and reviews
• Actively promote the use of NHS App and online services
• Plan engagement events to foster community health awareness




• Maintain accurate records of patient interactions and resolutions
Requirements:
• Background in patient advocacy or healthcare support
• Robust interpersonal and conflict resolution abilities
• Familiarity with healthcare systems and community resources
• Skills in data protection and patient information management
• Commitment to continuous service improvement practices
Facilitate meaningful healthcare interactions as a Patient Liaison Coordinator committed to patient advocacy.
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📌 Patient Liaison Coordinator with Advocacy Focus (Whitby)
🏢 Allscreens Nationwide
📍 Whitby