26 Aug
|
PerkSpot
|
Winnipeg
Become a Customer Service Specialist at Perkopolis in Toronto, focusing on empowering clients through expert support. Join a agile team dedicated to enhancing customer satisfaction every day.
In this key role, you will work with both French and English-speaking customers, handling inquiries and providing timely solutions. You will thrive in an office environment for three days a week while making a positive impact on our Toronto community. Your expertise in customer relations and problem-solving will ensure our clients receive the best possible service.
Key Responsibilities:
• Excel in understanding Perkopolis services and processes • Deliver timely support through multiple channels • Keep detailed logs of support tickets and resolutions • Assess and escalate customer issues effectively • Foster relationships with both customers and internal teams
Requirements: • Minimum of 3 years in customer service roles • Bilingual in French and English, both spoken and written • Knowledge of Zendesk is a plus • Excellent communication and problem-solving skills • Strong organizational skills and a positive attitude
Leverage your bilingual capability to enhance the customer journey at Perkopolis in Toronto. #J-18808-Ljbffr
📌 Customer Service Specialist at Perkopolis (Winnipeg)
🏢 PerkSpot
📍 Winnipeg