Westwood Honda is hiring a Service Appointment Coordinator to enhance customer engagement in their auto service department. This full time role focuses on scheduling, communication, and customer satisfaction.

As a vital team member, you will be responsible for managing service appointment calls, confirming details, and following up with clients. Your role is critical in ensuring that customers feel valued and informed, reflecting Westwood Honda's commitment to exceptional service. This position opens doors for professional growth in a customer-focused workplace.

Key Responsibilities:



• Schedule service appointments through calls • Confirm customer details and updates effectively • Follow up on missed appointments and service needs • Educate customers on recommended maintenance services • Conduct satisfaction calls to strengthen client relations

Requirements: • Experience in customer service with positive outcomes • Outstanding attention to detail and organization • Effective communication skills in person and over the phone • Familiarity with Microsoft Office tools • Prior experience in the automotive sector is a plus

Bring your commitment to customer satisfaction and organizational expertise to Westwood Honda. #J-18808-Ljbffr

📌 Service Appointment Coordinator at Westwood Honda (Kamloops)
🏢 THE DICK IRWIN GROUP
📍 Kamloops