Transform client interactions at Aramark as a Bilingual Client Services & Systems Support Specialist. Use your customer service expertise and tech knowledge to enhance user experience.
Join Aramark in this pivotal role focusing on system support and client training. Over three years of IT help desk experience will enable you to troubleshoot issues, manage user profiles, and conduct training. Collaborate with Account Managers to drive user adoption and improve client engagement while ensuring database accuracy and compliance.
Key Responsibilities:
• Provide first-level support to users, troubleshooting issues
• Deliver user training via phone, online, or in-person
• Maintain database integrity and manage user profiles




• Conduct user acceptance testing for system upgrades
• Participate in client presentations and training sessions
Requirements:
• Minimum three years in IT help desk or customer service
• Strong communication skills in English and French
• Attention to detail for database management
• Experience with user training and technical support
• Competence in Microsoft Office and basic video-editing software
Embrace this prospect to make a real impact on client success and system efficiency at Aramark.
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📌 Bilingual Client Services Specialist Aramark (Mississauga)
🏢 Kibbi Technologies
📍 Mississauga