Join Grainger as a Field Operations Associate II, where you will work in a hybrid setting to optimize customer experience and manage inventory effectively. Your role will enhance service delivery across multiple locations.
In this key position at Grainger, the Field Operations Associate II will oversee crucial customer service and inventory functions. This hybrid role includes managing stock levels, resolving customer issues, and collaborating on account growth strategies. You’ll also execute non-route activities and ensure compliance with safety standards on customer premises.
Key Responsibilities:
• Provide services to various customer locations on assigned routes
• Maintain accurate product stocking and labeling at sites
• Address customer inquiries and concerns efficiently




• Execute machine repairs and organize products on-site
• Work with sales teams to expand product offerings to customers
Requirements:
• Proven experience in customer service and inventory oversight
• Knowledge of safety regulations and compliance procedures
• Ability to travel and adapt to customer screening policies
• Strong communication and problem-solving skills
• Relevant experience in operations or service roles is ideal
Leverage your skills in customer service, inventory management, and problem resolution to contribute to Grainger’s mission.
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📌 Customer-Focused Field Operations Associate (Oshawa)
🏢 Grainger Canada
📍 Oshawa