Drive data integration and audience engagement as Senior Manager of CRM at the Responsible Gambling Council, hybrid based in Toronto. This role focuses on actionable data insights and stakeholder relationship management.
In this permanent, full time position at RGC, you'll lead the development of CRM as a key enterprise capability. Your work will focus on data governance, stakeholder insights, and enhancing operational efficiencies. Collaborating with diverse teams will ensure effective audience engagement and strategic decision-making.
Key Responsibilities:
• Ensure compliance with privacy and stewardship policies
• Serve as the coordination point for CRM data across teams
• Develop reports and dashboards for stakeholder visibility




• Train staff on CRM processes and standards
• Support program teams with engagement tracking
Requirements:
• 5-7 years of audience database management
• Strong foundation in data governance and quality controls
• Experience with CRM platforms like HubSpot or Salesforce
• Proven collaborative skills in mission-driven environments
• Familiarity with Microsoft 365 and reporting tools
Leverage your CRM expertise to promote meaningful engagement and organizational growth at RGC.
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📌 CRM and Audience Operations Senior Manager (Toronto)
🏢 Responsible Gambling Council (RGC)
📍 Toronto