Join Cencora as a Caseworker and enhance patient support through effective reimbursement coordination. This role is perfect for those with a strong background in healthcare services and operational process.
Cencora is hiring for a dedicated Caseworker with 2+ years in reimbursement support or related fields. Your role will involve coordinating benefits documentation, resolving reimbursement challenges, and ensuring accurate case management. This full time position will enable you to contribute to process improvements and service continuity.
Key Responsibilities:
• Coordinate documentation and case updates for reimbursement
• Resolve documentation gaps affecting case progression
• Maintain comprehensive records and system updates




• Monitor trends and escalate recurring issues
• Engage with internal and external stakeholders for clarity
Requirements:
• High School Diploma/GED or equivalent required
• At least 2 years in patient services or case coordination
• Preferred certification in healthcare or customer management
• Strong skills in customer operations and documentation
• Desire to contribute to workflow improvements
Enhance lives by improving processes in reimbursement support and patient services at Cencora.
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📌 Caseworker at Cencora - Customer Operations (Quebec City)
🏢 AmerisourceBergen
📍 Quebec City