Technical Lead, Support & Operations - Incident Excellence (East Gwillimbury)

Technical Lead, Support & Operations - Incident Excellence (East Gwillimbury)

26 Aug
|
HCL Technologies
|
East Gwillimbury

26 Aug

HCL Technologies

East Gwillimbury

HCL Technologies Limited is a global technology company focused on delivering digital, engineering, cloud and AI solutions. The role emphasizes on-time resolution of escalations, quality compliance with SLA, and active stakeholder engagement to understand and resolve issues. The position involves mentoring team members, creating SOPs, maintaining thorough documentation, and contributing to capacity planning and change order initiatives to support business objectives.

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📌 Technical Lead, Support & Operations - Incident Excellence (East Gwillimbury)
🏢 HCL Technologies
📍 East Gwillimbury

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