Join Convoy as a Customer Service Specialist in Surrey, BC and make a difference in the construction sector. Leverage your people skills to foster strong customer relationships while ensuring smooth transactions.
Convoy is looking for a motivated Customer Service Specialist at its Surrey location. This role is crucial to delivering a variety of construction materials and involves managing customer interactions, processing transactions, and collaborating with the operations team. Your ability to educate customers and handle inquiries will be essential.
Key Responsibilities:
• Process customer orders, quotes, and returns efficiently
• Align delivery operations with customer needs
• Educate clients on product selections and uses




• Generate and confirm supplier purchase orders
• Participate in physical inventory checks
Requirements:
• Experience assisting customers in the construction industry
• Quick problem-solving skills and a valuable attitude
• Proficient communication skills, both written and oral
• Initiative-driven with strong organizational abilities
• Commitment to teamwork and mutual respect
Help shape the customer experience at Convoy, where every interaction matters and your role is vital to success.
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📌 Surrey Customer Service Specialist Needed
🏢 Canadian Manufacturing
📍 Surrey