Become a Virtual Mortgage Specialist at BMO Financial Group and enhance customer retention through expert mortgage solutions. This role demands strong interpersonal skills and a deep understanding of financing options.
As a Mortgage Specialist, you will proactively advise clients on mortgage renewals and related products, ensuring their needs are met with expertise. You'll also drive sales through inbound and outbound customer contacts, focusing on building long-term relationships. Collaboration with internal teams is key to achieving overall business goals while maintaining high service standards.
Key Responsibilities:
• Guide customers through their mortgage renewal journeys
• Employ marketing strategies in customer conversations
• Resolve transaction-related inquiries effectively




• Ensure profitable negotiations for home financing
• Maintain dialogue with various stakeholders to meet objectives
Requirements:
• 2-3 years experience with mortgage or finance products
• Familiarity with contact center operations and policies
• Positive verbal and written communication skills
• Organizational and collaboration skills
• Bilingual in French and English for client engagement
Leverage your skills in mortgage financing to contribute to customer satisfaction at BMO Financial Group.
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📌 Virtual Mortgage Specialist at BMO (Brossard)
🏢 BMO
📍 Brossard