Lead customer lifecycle strategies as a Senior Manager of RESL Acquisition & Portfolio Strategy. This prominent position focuses on driving sustainable growth and exceptional customer experiences in the Real Estate Secured Lending portfolio.In this key role, you will shape acquisition, engagement, retention, renewal, and portfolio management strategies. You'll employ strategic thinking and collaborate closely with teams across Product, Risk, Pricing, and Analytics to ensure portfolio performance and optimize client retention.
Your insights into customer behavior and market dynamics will guide the evolution of account management strategies as you work to enhance credit quality and support growth objectives.Key Responsibilities:Develop strategies spanning the full customer lifecycleOptimize acquisition and retention strategies for growthCollaborate with cross-functional teams to implement best practicesApply analytical models to enrich decision-makingMonitor portfolio health and drive strategic insightsRequirements:Proven experience in portfolio management and customer strategiesStrong analytical skills with model application experienceExpertise in Real Estate Secured Lending principlesEffective collaboration skills across departmentsAbility to interpret market insights for strategic developmentElevate customer experiences and portfolio performance through strategic management and collaboration in this influential leadership role.#J-18808-Ljbffr
📌 Senior Manager Of Portfolio Strategy (Toronto)
🏢 BMO
📍 Toronto