Lead a high-performance team at La Senza as a Co-Manager, focusing on exceptional customer experiences and driving sales growth. Use coaching and strategic skills to foster a agile selling culture.
In this Co-Manager role, you'll assist the Store Manager in operational execution, aiming to enhance customer satisfaction while achieving sales targets. A vital part of your duties includes coaching team members on selling behaviors, managing customer relations, and supporting the entire talent management lifecycle, including hiring and training.
Key Responsibilities:
• Support the Store Manager in enhancing customer service
• Coach associates on effective selling behaviors
• Manage customer relations and resolve issues
• Assist in recruitment, onboarding,



and talent development
• Analyze business performance and create action plans
Requirements:
• 1-3 years of retail supervisory or management experience
• Exceptional customer service and sales optimization skills
• Strong talent assessment and coaching abilities
• Flexibility in scheduling, including evenings and weekends
• Excellent organizational and time management skills
Elevate customer service excellence and sales performance as a Co-Manager at La Senza.
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📌 Retail Co-Manager at La Senza (Nanaimo)
🏢 La Senza
📍 Nanaimo