A leading digital consultancy seeks a Director for their Zendesk (CCaaS) practice. The ideal candidate will drive cutting-edge implementations and partner with technology vendors to enhance customer experience. Responsibilities include P&L management, developing scalable delivery frameworks, and leading complex engagements with enterprise clients. Candidates should have 10+ years experience in contact center technology, strong leadership skills, and proven track records in practice leadership. A competitive salary package, including healthcare and performance bonuses, is offered.#J-18808-Ljbffr
📌 Cyber Resilience And Risk Strategy Director (Ottawa)
🏢 AECL
📍 Ottawa