Join Enercare as a Senior Business Process Analyst specializing in product management and marketing in Markham. Impact operational workflows while enhancing customer journeys.

As a Senior Business Process Analyst, you'll play a pivotal role in analyzing and improving business processes, facilitating executive presentations, and managing cross-functional relationships. This position encourages you to develop product strategies informed by customer insights and market trends. Collaborate closely with Marketing, Sales, and IT to drive initiatives that align products with customer needs and achieve financial objectives.

Key Responsibilities: • Conduct process audits and performance assessments • Create documentation, SOPs,



and workflow diagrams • Partner with leaders for recent product evaluation • Assist in product positioning and go-to-market strategies • Analyze market trends and competitive offerings

Requirements: • BBA or equivalent post-secondary education • 10+ years in relevant analysis roles • Proven experience in customer journey mapping • Proficiency in process mapping tools • Strong stakeholder management skills

Leverage your expertise in business processes to drive strategic initiatives and enhance customer experiences at Enercare. #J-18808-Ljbffr

📌 Product Management Focused Business Analyst (Winnipeg)
🏢 Enercare
📍 Winnipeg