Join 1Password as a remote Technical Account Manager to ensure customer success through effective technical guidance. Drive the adoption of SaaS security solutions with a focus on strategic implementation.In this Senior Technical Account Manager position, your role will be pivotal in guiding clients through their technical journey. Over four years of experience in a customer-facing technical position within SaaS or security is required for success. You will enhance customer adoption and work closely with cross-functional teams to provide exceptional service and solutions.Key Responsibilities:Manage technical relationships during onboarding and renewalsLead discussions on identity and access securityCreate playbooks and knowledge-base resourcesCollaborate with Customer Success Managers to mitigate risksTroubleshoot technical challenges for clientsRequirements:At least four years of experience in a technical roleFamiliarity with security protocols like SSO and OAuthExcellent communication and technical storytelling skillsCapability to mentor and support team enablementIndependent work ethic in a remote settingLeverage your technical acumen and customer service skills to make a real impact at 1Password!#J-18808-Ljbffr

📌 Technical Account Manager – Remote Role (Ottawa)
🏢 1Password
📍 Ottawa