Join Felix Health as an IT Support Engineer to enhance your technical skills within the digital healthcare space. This position provides a blend of remote work and on-site support.

Focused in the Greater Toronto Area, your role involves day-to-day IT support, SaaS administration, and hardware troubleshooting. You’ll interact closely with IT leadership while being expected to manage helpdesk tickets independently. This hybrid role allows for flexibility with a few required on-site visits each month to ensure efficient operations.

Key Responsibilities:



• Provide vital L1/L2 support across Mac and Windows systems • Quickly resolve helpdesk tickets through Jira communication • Oversee onboarding/offboarding and account management tasks • Troubleshoot hardware during site visits as needed • Maintain system health checks and enforce security standards

Requirements: • 1-3 years of qualified IT experience required • Administrative experience with SaaS tools essential • Strong troubleshooting skills are a must • Knowledge of networking fundamentals necessary • Capacity to lift 40 lbs and drive locally

Utilize your IT systems knowledge and problem-solving skills at Felix Health to drive technological advancements in patient care. #J-18808-Ljbffr

📌 IT Support Engineer for Felix Health (Toronto)
🏢 Felix
📍 Toronto