Embrace a leadership role that focuses on uptime and warranty management at Nors Canada. Drive customer satisfaction and operational excellence through key initiatives and performance metrics.As the Uptime Center & Warranties Manager, you will focus on maximizing uptime and enhancing warranty recovery strategies. Your responsibilities encompass training systems, operational alignment, and improving customer experiences through effective governance and compliance measures. This role requires analytical prowess and the capability to manage ongoing improvements across multiple fronts.Key Responsibilities:Enhance technician training and capability alignmentMonitor performance metrics and driving recovery ratesAddress down unit issues and escalate for resolutionAnalyze warranty performance monthly and annuallyImprove the overall uptime strategy for long-term successRequirements:Excellent organizational and strategic planning skillsProven experience in operational managementIn-depth knowledge of warranty processesRelevant educational backgroundFrench proficiency is beneficialLead the transformation of uptime management and enhance customer engagement at Nors Canada.#J-18808-Ljbffr

📌 Uptime & Warranty Leadership At Nors Canada (Ottawa)
🏢 Grupo NORS
📍 Ottawa