Advance your career as a Customer Success Technical Specialist with Eaton in Burlington, ON or Lachine, QC. This role focuses on customer support, order management, and technical assistance.

Eaton's Electrical sector is seeking an experienced specialist to deliver technical support to customers and distributors. You'll manage orders, provide timely updates, and work in a fast-paced workplace using ERP and CRM systems. This position emphasizes error-free order management and same-day processing, making effective communication critical.

Key Responsibilities: • Provide technical support and product information to customers • Manage order entry and changes accurately • Expedite shipments and address customer inquiries • Maintain organized order files and customer records • Collaborate with cross-functional teams for issue resolution

Requirements: • University degree or college diploma required • Minimum 3 years in customer service support • Experience with ERP and CRM systems • Ability to navigate multiple order entry systems • Bilingual in English/French preferred

Utilize your technical expertise and customer service skills to enhance customer satisfaction at Eaton. #J-18808-Ljbffr

📌 Customer Success Technical Specialist at Eaton (Winnipeg)
🏢 Eaton
📍 Winnipeg